Terms & Conditions
These terms govern the use of Flow ERP and the services provided through the platform.
Last updated: May 2026By using Flow ERP or creating an account, you agree to these terms. You may later add your legal entity name and official company details.
1. Definitions
“Platform” or “Flow ERP” means the cloud business and accounting management system. “User” means any person using the platform. “Customer” means the business owner of the account. “Service” means all available features and tools.
2. Acceptance
Creating an account or using the platform means acceptance of these terms, the privacy policy and other published policies.
3. Use of service
The user must use the platform legally and must not misuse, hack, disrupt, overload or upload harmful data.
4. Accounts and permissions
The account owner is responsible for registration data, users, permissions and credential confidentiality. Actions performed from an active user account are considered authorized by the account owner.
5. Subscriptions and plans
Features and limits may differ by plan. Some modules such as HR, payroll or advanced limits may be available only in higher plans.
6. Free trial
A free trial may be provided for a limited period. The platform may change or stop trial terms at any time.
7. Payment and renewal
Subscription fees apply according to the selected plan. Access may be restricted if subscription expires or payment is not completed.
8. Cancellation and refund
Refunds are subject to the commercial policy in place at the time of subscription. Unless otherwise agreed, activated paid periods are non-refundable.
9. Data responsibility
The customer is responsible for the accuracy of data entered into the system. The platform is not a substitute for legal, accounting or tax advice.
10. Availability and maintenance
We aim to provide stable service, but interruptions may occur due to maintenance, updates, technical issues or providers.
11. Fair use and limits
Usage limits may apply according to the plan. Exceeding limits may require an upgrade or prevent adding new records.
12. Intellectual property
All platform software, design, logo, interface and content belong to Flow ERP or its licensors and may not be copied or resold without written permission.
13. Suspension
The platform may suspend accounts for violations, non-payment, misuse, security risk or inaccurate data.
14. Limitation of liability
The platform is not liable for indirect losses, lost profits or decisions based on user-entered data or reports.
15. Updates
These terms may be updated from time to time. Continued use after updates means acceptance.
16. Contact
For questions about terms, subscriptions or support, contact us through the contact page or platform support details.
