Terms & Conditions

By using Flow ERP or creating an account, you agree to these terms. You may later add your legal entity name and official company details.

1. Definitions

“Platform” or “Flow ERP” means the cloud business and accounting management system. “User” means any person using the platform. “Customer” means the business owner of the account. “Service” means all available features and tools.

2. Acceptance

Creating an account or using the platform means acceptance of these terms, the privacy policy and other published policies.

3. Use of service

The user must use the platform legally and must not misuse, hack, disrupt, overload or upload harmful data.

4. Accounts and permissions

The account owner is responsible for registration data, users, permissions and credential confidentiality. Actions performed from an active user account are considered authorized by the account owner.

5. Subscriptions and plans

Features and limits may differ by plan. Some modules such as HR, payroll or advanced limits may be available only in higher plans.

6. Free trial

A free trial may be provided for a limited period. The platform may change or stop trial terms at any time.

7. Payment and renewal

Subscription fees apply according to the selected plan. Access may be restricted if subscription expires or payment is not completed.

8. Cancellation and refund

Refunds are subject to the commercial policy in place at the time of subscription. Unless otherwise agreed, activated paid periods are non-refundable.

9. Data responsibility

The customer is responsible for the accuracy of data entered into the system. The platform is not a substitute for legal, accounting or tax advice.

10. Availability and maintenance

We aim to provide stable service, but interruptions may occur due to maintenance, updates, technical issues or providers.

11. Fair use and limits

Usage limits may apply according to the plan. Exceeding limits may require an upgrade or prevent adding new records.

12. Intellectual property

All platform software, design, logo, interface and content belong to Flow ERP or its licensors and may not be copied or resold without written permission.

13. Suspension

The platform may suspend accounts for violations, non-payment, misuse, security risk or inaccurate data.

14. Limitation of liability

The platform is not liable for indirect losses, lost profits or decisions based on user-entered data or reports.

15. Updates

These terms may be updated from time to time. Continued use after updates means acceptance.

16. Contact

For questions about terms, subscriptions or support, contact us through the contact page or platform support details.